Scott - I would be interested in pricing and information.

Thanks!



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Scott Hammons
Sent: August 3, 2006 1:54 PM
To: [email protected]
Subject: Re: SSO via user tool

Richard,
 
As Garron mentioned there is a 3rd Party solution from a company called
Passlogix that provides this capability.  It is actually not to hard to
setup and configure for Remedy.   I've deployed the IBM branded version
against the Remedy Web Interface, the Remedy user tool, and the Remedy alert
tool.  
 
You can obtain the product from a number of vendors including Passlogix
directly, BMC (which is OEMing the Passlogix product), or IBM (which is
OEMing the same product).  
 
While this will resolve the immediate need for providing SSO functionality
to the Remedy User tool, it will also assist the company as a whole by
giving them the capability to provide SSO to most web-based, windows based,
and host based applications beyond Remedy.  
 
Let me know if you want information on pricing because we can resell both
the Passlogix and IBM versions.
 
HTH,
 
Scott

________________________________

From: Action Request System discussion list(ARSList) on behalf of Richard
Baird
Sent: Thu 8/3/2006 11:52
To: [email protected]
Subject: SSO via user tool



Hi Folks......

Does anyone have an SSO solution for the user tool. I've used the ldap plug-
in(s) a bit, but what the user's want is to log in to their domain account
on the PC and then not have to log in to remedy. My understanding is that
using AREA they will still have to log in but the auth is against the
directory rather than the user form.

After talking to some folks and browsing the ARSList archives, there seem to
be ways to do this when users are connecting via mid-tier (but not pretty
ways...;), but what about usertool?

Thanks in advance for any comments/suggestions

Cheers,

Richard

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