I was told by Doug.. that there would be Built in Functionality on the usertool to do this already.. no documentation on it.. but it is there.. now.. with that said.. I have a ticket in on this and have recieved no feedback on the latest.. I am planning on following up on this next week.. I hope. I know I had issues with the original version of their plugin.. (remedy's) it worked with a userid and a password.. well we don't do that anymore.. so.. But do not know the latest...
I understood clearly that the same functionality that gives you sso on mid-tier is built into the client tool so that you can SSO exactly the same way.. using there plug-in.. they (suppose to anyway) have a sample with all the code and plug-in stuff into a windows based file.. and once compiled it just works.. so.. The other ones listed here.. I understood to be more of a password managment with a nomenclature of sso.. which they are not, to include the one remedy sells. On 8/4/06, Tyrone Dee <[EMAIL PROTECTED]> wrote:
Scott - I would be interested in pricing and information. Thanks! -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Scott Hammons Sent: August 3, 2006 1:54 PM To: [email protected] Subject: Re: SSO via user tool Richard, As Garron mentioned there is a 3rd Party solution from a company called Passlogix that provides this capability. It is actually not to hard to setup and configure for Remedy. I've deployed the IBM branded version against the Remedy Web Interface, the Remedy user tool, and the Remedy alert tool. You can obtain the product from a number of vendors including Passlogix directly, BMC (which is OEMing the Passlogix product), or IBM (which is OEMing the same product). While this will resolve the immediate need for providing SSO functionality to the Remedy User tool, it will also assist the company as a whole by giving them the capability to provide SSO to most web-based, windows based, and host based applications beyond Remedy. Let me know if you want information on pricing because we can resell both the Passlogix and IBM versions. HTH, Scott ________________________________ From: Action Request System discussion list(ARSList) on behalf of Richard Baird Sent: Thu 8/3/2006 11:52 To: [email protected] Subject: SSO via user tool Hi Folks...... Does anyone have an SSO solution for the user tool. I've used the ldap plug- in(s) a bit, but what the user's want is to log in to their domain account on the PC and then not have to log in to remedy. My understanding is that using AREA they will still have to log in but the auth is against the directory rather than the user form. After talking to some folks and browsing the ARSList archives, there seem to be ways to do this when users are connecting via mid-tier (but not pretty ways...;), but what about usertool? Thanks in advance for any comments/suggestions Cheers, Richard ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org <http://www.wwrug.org/> ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
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