Hi all, No matter how I access a form (ARS/Midtier 5.1.2 patch 1375, IBM apache web server) in Internet Explorer 6.x, it always displays completely blank, although the status bar at the bottom always says "Completed Loading of Form", with no error.
There is a web-fixed view of this form, and the form is embedded in an application. The form has web alias and the web view has a results list. Mid-tier's arforms and "application name" directories appear to have the right jsp files for this form. Every other form in the application object appears in IE ok and this form appears in Remedy User ok. I tried accessing this form using various direct access URLs (under arforms, under the "appliation name", using form name, including/excluding app name etc), by clicking on a button on another form that's supposed to open this form. Each time, everything seems to go ok, IE is busy for a 5 or 6 seconds, the form name in the URL even changes to the correct view_alias.jsp. Then when the action stops, the window is completely blank. Tried as an AR Admin, the same result. I removed the web view, deployed the app, added the view, deployed the app. Same result. I removed all temp files (cookies an other fiels), closed all browsers windows, even restarted my machine. The same result. I flushed the cache in Midtier config. No dice. I tried using a KB article that says there is a bug in 5.1.2 such that opening the web view in Remedy admin should make the save button appear without my having to change anything and that saving will help. It didn't. Can't think of anything else. I have seen blank forms in browser before, but playing with saving/redeploying always used to work. Why would this one form have this issue and all other forms work fine? Any ideas? TIA. What's happening? __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
