Can you see if the page has any Source. If you do a View Page Source in the browser do you see HTML tags or is it blank?
If there are tags you might be in luck. The problem we had was that there was an active link firing on Window Load (I think) that MidTier 5 did not like. I cannot remember what it was but as soon as I disabled it it ran fine.
The way I found it was trial and error. I first disabled all active links and then tried opening the form in MT and it worked! I then turned them all back on except for a certain group - on Submit - and went from there. Eventually I found it.
On 8/14/06, Rabi Tripathi <[EMAIL PROTECTED]> wrote:
Hi all,
No matter how I access a form (ARS/Midtier 5.1.2 patch
1375, IBM apache web server) in Internet Explorer 6.x,
it always displays completely blank, although the
status bar at the bottom always says "Completed
Loading of Form", with no error.
There is a web-fixed view of this form, and the form
is embedded in an application. The form has web alias
and the web view has a results list. Mid-tier's
arforms and "application name" directories appear to
have the right jsp files for this form.
Every other form in the application object appears in
IE ok and this form appears in Remedy User ok. I tried
accessing this form using various direct access URLs
(under arforms, under the "appliation name", using
form name, including/excluding app name etc), by
clicking on a button on another form that's supposed
to open this form. Each time, everything seems to go
ok, IE is busy for a 5 or 6 seconds, the form name in
the URL even changes to the correct view_alias.jsp.
Then when the action stops, the window is completely
blank.
Tried as an AR Admin, the same result. I removed the
web view, deployed the app, added the view, deployed
the app. Same result. I removed all temp files
(cookies an other fiels), closed all browsers windows,
even restarted my machine. The same result. I flushed
the cache in Midtier config. No dice.
I tried using a KB article that says there is a bug in
5.1.2 such that opening the web view in Remedy admin
should make the save button appear without my having
to change anything and that saving will help. It
didn't.
Can't think of anything else. I have seen blank forms
in browser before, but playing with saving/redeploying
always used to work. Why would this one form have this
issue and all other forms work fine?
Any ideas?
TIA.
What's happening?
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Specific Integration, Inc.
Senior Remedy Engineer
www.specificintegration.com
703-376-1249 __20060125_______________________This posting was submitted with HTML in it___
