You have to execute a purge agreement, which can be found
on the BMC support web - if you have support. The instructions and what you need
to do are there as well. I think it is under the licensing link on the left, but
can't say for sure.
If I remember correctly, if you don't have support you can
still do it, but then you will have to contact support and have them send
you a purge agreement. (I don't think the purge agreement is available in
the general web site). I believe there is also a nominal charge to do that. At
least, that's the way I remember it used to be - don't know with the new
management.
HTH,
Garron Christie
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rusconi, Ignacio (I.)
Sent: Friday, August 18, 2006 10:35 AM
To: [email protected]
Subject: Re: License migration
Iam not upgrading the application.
Iam only migrating the application to another server. So
the problem may be that the license is associated with the old mac
addrress...
thanks
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Friday, August 18, 2006 12:47 PM
To: [email protected]
Subject: Re: License migration
If you are simply upgrading your server to v6 (or above)
simply go to SupportWeb and choose License File Upgrade. Attach your
existing license file and send it. You will receive an email with a file
that has both your existing v5 keys and the new v6 keys in it. Put that
file in place of your existing license file and you are done with the
licenses. The new file will work with your existing v5 server and when you
run the v6 upgrade install the server will recognize the v6
keys.
Fred
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rusconi, Ignacio (I.)
Sent: Friday, August 18, 2006 8:50 AM
To: [email protected]
Subject: License migration
Im going on a migration of a production server.
Question refer specifically to license migration.
Does anybody got a manual, tutorial for the migration of the
license
Thanks
- Sql server 2000
- Remedy
5.01
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