Ignacio:
You should be able, if you have BMC support, to go to the support web site and purge off the old license and get a new one for your new machine. The old license will remain valid for a period of 30 days (in case something goes wrong during the transfer from one machine to the other.) If you have a large number of licenses, it may be best to let support make a new license file for you. However, how you do this is your decision to make.
James Mckenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rusconi, Ignacio (I.)
Sent: Tuesday, August 22, 2006 8:17 AM
To: [email protected]
Subject: Re: License migration
**
James:
Thanks for your assistance.
When you said "you can purge off the old license" I dont capture the idea. You mean I can do it by myself without contacting my support?
- I have a contract support. I contact with them and they told me to send a copy of the file remedy.lic and they will purge the license but if I prefer to do this by my own if I have the capacity.
thank u very much
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Friday, August 18, 2006 1:57 PM
To: [email protected]
Subject: Re: License migration
**
Ignacio:
You did not state if you have support or not. If you do, you can purge off the old license and reuse it for the new server AFTER you install ARS 6.1/6.3/7.0 and use the license portion of the Admin Tool to get the Host ID. This is something that I am quite familar with. I don't know if Remedy will help you with the migration of an ARS 5.1.2 server or not.
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rusconi, Ignacio (I.)
Sent: Friday, August 18, 2006 9:35 AM
To: [email protected]
Subject: Re: License migration
**
Iam not upgrading the application.
Iam only migrating the application to another server. So the problem may be that the license is associated with the old mac addrress...
thanks
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Friday, August 18, 2006 12:47 PM
To: [email protected]
Subject: Re: License migration
**
If you are simply upgrading your server to v6 (or above) simply go to SupportWeb and choose License File Upgrade. Attach your existing license file and send it. You will receive an email with a file that has both your existing v5 keys and the new v6 keys in it. Put that file in place of your existing license file and you are done with the licenses. The new file will work with your existing v5 server and when you run the v6 upgrade install the server will recognize the v6 keys.
Fred
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rusconi, Ignacio (I.)
Sent: Friday, August 18, 2006 8:50 AM
To: [email protected]
Subject: License migration
**
Im going on a migration of a production server.
Question refer specifically to license migration.
Does anybody got a manual, tutorial for the migration of the license
Thanks
- Sql server 2000
- Remedy 5.01
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