Hi Brian, 

I dont know if you have applied the midtier patch
aswell but Remedy says they have  fixed the below
defect in their midtier patch..

SW00217326      Groups field ( 104,.....) cannot translate
group name into group id on Display,Window Open,Window
Loaded


I have not tried this . Hope it helps.
Thanks,
Mohan


--- "Sokol, Brian" <[EMAIL PROTECTED]> wrote:

> I upgraded my production server to ARS 7 patch 1 and
> have had nothing
> but problems. I now am getting calls from users who
> are only getting
> read only access to the system. I just noticed that
> they have no Groups
> associated with their Ids in the User form. Adding a
> group to their
> account has not helped at all. Anyone have any
> ideas?
> 
> Brian Sokol 
> Manager, Desktop Services 
> Scholastic Inc. 
> 212-343-6494 
> [EMAIL PROTECTED] 
> <http://www.scholastic.com> 
> 
>
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