Re: After all these years (10) confused about Licensing

[Frank Caruso]

** It would have to cache the form and workflow and if the workflow collected any data on open.

Not sure ... maybe they have to be workflow initiated queries not system level.

On 8/25/06, L. J. Head <[EMAIL PROTECTED]> wrote:

**

But is opening of a dialog considered any of those 3?

 

L. J. Head
Software Engineer
Remedy Approved Consultant

 

---

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Bean
Sent: Friday, August 25, 2006 2:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: After all these years (10) confused about Licensing

**

According to KM-000000005221 in SupportWeb, floating write tokens are issued to a user any time a Submit, Modify, or Query action takes place.

 

--Thomas

 

----- Original Message -----

From: Geoff Endresen

Newsgroups: gmane.comp.crm.arsystem.general

Sent: Friday, August 25, 2006 14:57

Subject: After all these years (10) confused about Licensing

Riddle me this Batman or Wonder Woman,

Why does the Remedy Server issue a floating write license when a user logs into the server and opens a dialog form.

My understanding is that user would be issued a floating read license at the time of login and then would be issued a floating license until they modify a form entry.

We have tested this via the User Tool and via the Mid-Tier and we have similar results.

AR System 6.3 Patch 017
Oracle 10g with UTF-8
Red Hat Enterprise Linux release 3 (RHEL-3)

Thanks,
-Geoff Endresen
Amazon.com

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--
Frank Caruso
Specific Integration, Inc.
Senior Remedy Engineer
www.specificintegration.com
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