>> My understanding is that user would be issued a floating read license at the time of login and then would be issued a floating license until they modify a form entry.
You are partially correct. They are given a floating READ license at login, but take a floating WRITE license when they do ANY OTHER ACTION. The way it was explained to me is: the server pulls the write token when the screen is opened (instead of when a modify is initiated) so that it is ready to use if needed. Personally, I don't believe that explanation. Personally, I think it's done that way to encourage users to buy more licenses. -Aaron * Email: [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Geoff Endresen Sent: Friday, August 25, 2006 3:57 PM To: [email protected] Subject: After all these years (10) confused about Licensing Riddle me this Batman or Wonder Woman, Why does the Remedy Server issue a floating write license when a user logs into the server and opens a dialog form. My understanding is that user would be issued a floating read license at the time of login and then would be issued a floating license until they modify a form entry. We have tested this via the User Tool and via the Mid-Tier and we have similar results. AR System 6.3 Patch 017 Oracle 10g with UTF-8 Red Hat Enterprise Linux release 3 (RHEL-3) Thanks, -Geoff Endresen Amazon.com ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org SunCom is the wireless company that's committed to doing things differently. Things we want you to know. This e-mail and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are addressed. This communication may contain material protected by the attorney-client privilege. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
