So.... Can you conclude that simply using centralized preferences for all of your support-level users will cause them to start up with a Floating WRITE instead of a Floating READ license, or was this something unique to a custom form??
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Geoff Endresen Sent: Friday, August 25, 2006 4:47 PM To: [email protected] Subject: Re: After all these years (10) confused about Licensing I found more... (I sure like talking to myself) ;0) There WAS a ARGetListEntry API call to the AR User Preferences form for every user login that opens a display only form. So infact unknowingly the Preferences Server eats licenses. Chomp, Chomp. We deleted the AR User Preferences form and then the same login attempt as before opening a display-only form gives the expected Floating(Read) license. I'm not as confused, still a bit crazy, -Geoff _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
