Hello, ARSListers;

  How would you like to have a greater influence on new features and
functionality in AR System and ITSM applications?   

  My name is David J. Easter and I'm a Product Manager with BMC Remedy.
I am hosting a Thursday lunch discussion at BMC UserWorld of the current
Request For Enhancement (RFE) process for BMC Remedy enhancement
requests.  My goal for the meeting is to:

- Educate attendees on the current RFE process
  - This includes both how customers see the process and a glimpse into
the internal processing
- Give some tips when submitting an RFE that will increase the chances
of your enhancement being implemented
- Brainstorm ways the community could better define, prioritize and
manage the flow of RFEs into BMC Remedy

The meeting will be on Thursday, 8/31.  It will be in the Sutter Room on
the 6th floor of the hotel and will begin at 12:00pm.  Lunch will be
provided (sandwich buffet).  The room will hold 30 people comfortably,
so come early if you want to ensure you get a seat.  (Others will not be
turned away - but it may be Standing Room Only.)

This meeting is a "grass roots" effort by me to encourage more
participation of the community in the general RFE process.  However,
solid suggestions that come out of this meeting will be folded into the
official process if appropriate.

Please come by if you have the time and desire.  I look forward to
meeting you all!

-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.

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