Re: After all these years (10) confused about Licensing

[Geoff Endresen]

Title: RE: After all these years (10) confused about Licensing

** James,   I think you don’t understand my use cases. Let me elaborate.   + All users in the company should be able to submit and modify their submitted cases when the server is in submitter mode locked. + All users should be able to view other related cases, without using a license. + Any user in the company (we verify through LDAP) can update any ticket at any time à therefore floating license. + There are about 5000+ such users that should be able to perform these actions, limited to the number of floating licenses we own.   In the past, viewing and submitting did not require a floating license. But in 6.3 the API has been changed so that an ARGetListEntry and ARGetCharMenu doles out a floating license.   Thanks to all, -Geoff From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3 Sent: Monday, August 28, 2006 6:53 AM To: arslist@ARSLIST.ORG Subject: Re: After all these years (10) confused about Licensing   Axton: I would use that guage and purchase accordingly.  If a user requires constant interaction with the application and must update other's actions, Fixed license. If a user requires infrequent interaction where they will be logging on and off: Float. If a user is only entering actions on their behalf, Read. If a user is only reviewing actions and will not be doing ANY updating, Restricted Read. Same for the applications. James McKenzie L-3 GSI -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton Sent: Monday, August 28, 2006 6:49 AM To: arslist@ARSLIST.ORG Subject: Re: After all these years (10) confused about Licensing James: It's going to be interesting for many Remedy users now that the same enforcement is being used for app licenses with the 7.0 apps.  We have a mix of fixed and floating licenses, with a different number of licenses and a different mix for each of the apps.  We have no way to guage the current usage either (5.6 apps). Axton On 8/28/06, McKenzie, James J C-E LCMC HQISEC/L3 <[EMAIL PROTECTED]> wrote: > ** > > > Mark: > > This has since been fixed.  This was never supposed to be this way. > > > James McKenzie > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Mark Walters > Sent: Saturday, August 26, 2006 4:53 AM > To: arslist@ARSLIST.ORG > Subject: Re: After all these years (10) confused about Licensing > > > Guess again :-) > > SW00218113      Server modified so client tools will not claim a floating > write token at login time when using a preference server. Requires > corresponding client tool patch 003 (6.3) (i.e., User Tool, Alert > Tool) to produce the expected results. > > Mark > > On Fri, 25 Aug 2006 18:18:40 -0400, Geoff Endresen > <[EMAIL PROTECTED]> wrote: > > > >So I guess this is a feature, not a bug ;-) > > > >-----Original Message----- > >>From: Axton Grams <[EMAIL PROTECTED]> > >>Sent: Aug 25, 2006 6:16 PM > >>To: arslist@ARSLIST.ORG > >>Subject: Re: After all these years (10) confused about Licensing > >> > >>How convenient for them. > >> > >>Axton > > > > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > http://www.wwrug.org __20060125_______________________This posting was > submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___