Hi,

The user.log-file has the information you need to determine if you should
give a user USER-FIXED or USER-FLOATING license. You can allways use the
free portion of our rrrLic-tool to determine how well you are tuned, and
if you have the correct mix of licenses on your server.

Concerning the APP-licenses, there is no information in the logfile, but
you can get to it through the API.

We have just created a first version of a rrrLicMonitor that use the API
to poll the statistics of APP-usage to a logfile. This will enable us to
do the same calculations for the APP-licenses as we have done for many
years with the USER-licenses.

The basic idea of license tuning, as we see it from our experience is this:
1. Find the absolute peak hours during the period you are analyzing (maybe
6 weeks)
2. Use the cost ratio between FIXED/FLOATING licenses to decide how much a
user should be logged in to get a FIXED vs FLOATING license. This value
has allways been 2.5 (or 40%). In other words, if a user is logged in more
than 40% during peak hours, give him a FIXED license.
3. When you have found the absolute number of users to give a FIXED
license, put all the rest of your money on FLOATING licenses.
4. Repeat the analasys every month or so, to find the users that has
changed their usage behaviour.

See you at the "RUG"!

        Best Regards - Misi, RRR AB, http://www.rrr.se

> James:
>
> It's going to be interesting for many Remedy users now that the same
> enforcement is being used for app licenses with the 7.0 apps.  We have
> a mix of fixed and floating licenses, with a different number of
> licenses and a different mix for each of the apps.  We have no way to
> guage the current usage either (5.6 apps).
>
> Axton
>
> On 8/28/06, McKenzie, James J C-E LCMC HQISEC/L3
> <[EMAIL PROTECTED]> wrote:
>> **
>>
>>
>> Mark:
>>
>> This has since been fixed.  This was never supposed to be this way.
>>
>>
>> James McKenzie
>>
>>
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Mark Walters
>> Sent: Saturday, August 26, 2006 4:53 AM
>> To: [email protected]
>> Subject: Re: After all these years (10) confused about Licensing
>>
>>
>> Guess again :-)
>>
>> SW00218113      Server modified so client tools will not claim a
>> floating
>> write token at login time when using a preference server. Requires
>> corresponding client tool patch 003 (6.3) (i.e., User Tool, Alert Tool)
>> to
>> produce the expected results.
>>
>> Mark
>>
>> On Fri, 25 Aug 2006 18:18:40 -0400, Geoff Endresen
>> <[EMAIL PROTECTED]> wrote:
>>
>>
>> >So I guess this is a feature, not a bug ;-)
>> >
>> >-----Original Message-----
>> >>From: Axton Grams <[EMAIL PROTECTED]>
>> >>Sent: Aug 25, 2006 6:16 PM
>> >>To: [email protected]
>> >>Subject: Re: After all these years (10) confused about Licensing
>> >>
>> >>How convenient for them.
>> >>
>> >>Axton
>>
>>
>>
>>
>> _______________________________________________________________________________
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>> __20060125_______________________This posting was submitted
>> with HTML in it___
>
> _______________________________________________________________________________
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