As James has suggested, it could be permissions.
What about if you run it as a Filter as a test to see if it returning any errors on the screen?
Michael Worts
Remedy Specialist
IGS, Business Consulting Services
ITIL Service Manager Certified
Tel: +44 (0)1962 822273 Mob: +44 (0)7801 755346 Internet: [EMAIL PROTECTED]
| Den Fong <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 30/08/2006 17:21
|
|
**
The log doesn't tell me much other then it has executed the run process. The error log doesn't have any errors either.
There shouldn't be anything wrong with my script if it runs interactively? Should there?
>>> Michael Worts <[EMAIL PROTECTED]> 8/30/2006 10:18 AM >>>
**
What does the escalation log tell you? I wonder if you are getting any error messages in the log files at all?
Mike.
| Den Fong <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 30/08/2006 17:14
|
|
**
Okay I tried that and still no luck without the @@:
Den
**
>>> "McKenzie, James J C-E LCMC HQISEC/L3" <[EMAIL PROTECTED]> 8/30/2006 10:03 AM >>>
Den:
Loose the two at signs and the colon. All escalations run against
the server and never against the client.
James McKenzie
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]]
On Behalf Of Den Fong
Sent: Wednesday, August 30, 2006 9:01 AM
To: [email protected]
Subject: arimportcmd on Escalation
**
Hey Guys
I'm trying to get s script to execute on an escalation, the scipt works
fine if we execute it via a shell, but not through an escalation.
In the escalation I have it as a run process :
@@:/export/home/remps/import/smsimport.sh
Which doesn't do anything.
Any ideas?
Den
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