Remedy User Tool 6.3, 7.0.
I am trying to login to the Remedy User Tool via .Net. I created a new
VB.Net console app. Both code snippets below result in the same error:
"You could not be logged in.", with error number -2147467259.
Option 1:
Dim ARSApp As Object = CreateObject("Remedy.User")
ARSApp.Login("Demo", "secret", 1)
Option 2:
' Add a reference to aruser.tlb (tried 6.3 and 7.0)
Dim ARSApp As New ARUSER.COMAppObj
ARSApp.Login("Demo", "secret", 1)
I also tried setting the 3rd parameter to 0, false and true - same
result. I have tried different logins and also the Login3 method that
accepts the authentication parameter. It doesn't seem to matter what
values I use for username and password (even if they are not actual
users).
I have searched the List, Matt Reinfeldt's site, Google, ARS .Net API
Help, Community Downloads, and Community Message Board. The Community
Message Board had a similar posting from Nov 2005 entitled "AR User
Automation API Login Failure". Appajee posted a response that
Preference Servers were not supported. Does anyone know if this is true
for the new User Tool 7.0?
We user preference servers here, yet I can still login manually to the
User Tool without entering a preference server - shouldn't the
Remedy.User object also work?
Thanks.
Stephen
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