Mike,

This is done all the time ???

One way is to add a display only radio button field that includes one
option: "Delete".  A filter on your form is used to perform the actual
delete with the Application-Delete-Entry command.  The escalation will
set this field to "Delete" for all matching records. 

If you want to extend this concept add one more selection to the said
radio button called "Ready to Delete".  One or more processes and/or
escalations would set this field to "Ready to Delete".  Then an
escalation would run nightly (for example) that sets this field to
"Delete" for all records that have the field set to "Ready to Delete".
This way, you have some time during the day (if you want) to review
records that are flagged for deletion.

To take this one step further, set the Field Id of the radio button
field to a number that you normally won't use (within the range of user
defined Id numbers).  Then, you can simply copy this field to any other
form (keeping the same field Id) and update the one filter that will
handle any number of tables.


Stephen


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Michael LoSapio
Sent: Thursday, August 31, 2006 3:40 PM
To: [email protected]
Subject: Bulk remove users part II

All, 

So, I read what a bunch of you had posted and spoke with Remedy Support.
The "BEST" thing I could come up with was an escalation to run on the
SHR:People with the Run If qualification being something like
'Submitter'="Mike" then run process Application-Delete-Entry
"SHR:People" "Request ID"

So, I was basically told me there was NO way to script the removal
process to run nightly without ANY actual manual intervention. ie: we
would need to change the RUN IF qualification manually in order to
remove entries in the form. 

Is this in fact correct?... there is no way to run a nightly process
which traverses through an imported list of "Submitters" and removes
them all from the system?? Is there a way to create a variable in the
escalation's RUN IF string... or can I execute it off a command line. 


I was pretty shocked to hear this too, being new to the AR system and
reading all the documentation about how it is supposed to adapt to YOUR
business needs and not adapt your business needs to the system. 



Any input would be greatly appreciated. 

-Mike

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