Rafael -
Are you able to manually send an email through the Email Messages form to your address?
Sound like this is more of a mail server configuration error than a Remedy one.
<[EMAIL PROTECTED]>... Relaying denied
You could also try telnetting to your SMTP server and testing.
http://www.yuki-onna.co.uk/email/smtp.html
hth,
tony
--
Tony Worthington
[EMAIL PROTECTED]
262-703-6125
| Rafael Bertolini <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 09/01/2006 01:59 PM
|
|
Hi all!!!
I've created a SLA that sends an email after sometime a incident is
created. It also sends an alert. The SLA is working, since I've got the
alert, but no email was sent. In the AR System Email Error Logs, I've
got this message
Invalid Addresses;
nested exception is:
class javax.mail.SendFailedException: 550 5.7.1
<[EMAIL PROTECTED]>... Relaying denied
javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
class javax.mail.SendFailedException: 550 5.7.1
<[EMAIL PROTECTED]>... Relaying denied
at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:848)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:323)
at
com.remedy.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:74)
at
com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule.java:1468)
at
com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:360)
at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Thread.java:534)
It says invalid addresses, but the email [EMAIL PROTECTED]
is correct (mine).
What else could be?
ARS 6.3
Solaris 8
TIA,
Rafael Bertolini
--
* Rafael Bertolini *
System Analyst
Ícaro Technologies
http://www.icaro.com.br *Work:* +55 19 3731 8308
*E-mail:* [EMAIL PROTECTED]
*Fax:* +55 19 3731 8304
/
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