Re: Administrative Access

[Timothy Powell]

** Kathy, Please identify your system. ARS version OS DB   Are you working in custom applications or are you using a version of the Remedy ITSM Suite?   Tim Powell From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Tuesday, September 05, 2006 10:12 AM To: arslist@ARSLIST.ORG Subject: Re: Administrative Access ** It is tough because my direct report (who is clueless) is saying give these people Administrative access to the entire system.  In the Admin tool -- Configuration changes were made, and I was of course the one scrambling to try to troubleshoot and fix the matter.  Of course the manager says, "oh the admin probably accidentally hit the wrong keystroke."  And of course the admin doesn't return phone calls and takes off on vacation. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___