Hi Julie,
Actually, the request id is reserved and the records is created within the
databas, in between filter phase 1 and 2.
The syntax of changing filter phases is `! (backquote exclamation mark),
and it changes the filters so that they run in phase 1 instead of the
other way around.
There is a Run Process command called Application-Release-Pending that
will commit any queued up transactions to the database. This to my
understanding, however, does not affect the current submit transaction...
Here are some formatted logfiles that will show you how it works.
In these examples I have a Set-Fields filter with a run if clause of
('Request ID' LIKE "000%") that never fires.
Example 1 is a normal scenario with the mentioned Set-Fields without any
alteration of phases: http://www.rrr.se/tmp/rrrLogFilterPhaseTest1.html
Example 2 the Push-Fields filter is forced into Phase 1. The only affect
is that the Request ID pushed to the child form is set to NULL:
http://www.rrr.se/tmp/rrrLogFilterPhaseTest2.html
I would not recommend doing a push-fields on submit modifying the actual
ticket that is being created. The TR-values and the filters triggered in
the modify-operation have not behaved concistently between different
versions. Please note that this "design pattern" has never been utilized
by myself...
Best Regards - Misi, RRR AB, http://www.rrr.se
> Hi Lars,
> The request-id is available during the third
> phase of filter processing on a submit. So it's
> available for a push fields but not a set fields filter action.
> Julie
>
> At 10:04 AM 9/5/2006, you wrote:
>>Hi, this has been asked before, when is
>>request-id available in workflow? I though a
>>filter on submit could check 'Post-id' =
>>"000100", but it is not firing. But I get it to
>>work with an AL after submit. I guess as
>>designed, and I also guess that it's available
>>in filterphase 'notify'. But I need it on/after
>>submit - so, comments? Is an AL after submit the right way?
>>
>>L ars Pettersson
>>Vattenfall Business Services Nordic AB
>>Action Request System Engineer (Tabasco)
>>S-461 88 Trollhättan
>>Sweden
>>
>>Phone +46 520 888 35 Mobil +46 70 608 99 95
>>e-mail: [EMAIL PROTECTED]
>>
>>_______________________________________________________________________________
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>
> -------------------------------------------------------
> Julie Rockwood
> Los Alamos National Laboratory
> IST-AUBAD Remedy Technical Lead
> (505) 667-9846
>
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