You could push to the Configuration ARDBC form Where $Name$ = "Debug-mode" and Set Value to 0, then set it back to what you want.
That will stop and restart the logs. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Tuesday, September 12, 2006 11:36 AM To: [email protected] Subject: OT: Remedy Log Files - Reset Pointer List, I just wrote a program that imports the ARS log files (actually, any text file) into a form. It works fine and clears out the log files each time it's run. ARS evidently remembers the last byte offset of each log file - instead of simply appending text to the end of the log file. When ARS adds a new line to the file it starts writing at the last byte offset (end of the file). Here is what happens: 1. Log file has 60KB of entries. 2. Program is run and imports all entries in the log file into a Remedy form. 3. Log file size is 0KB. 4. ARS adds a new line to the log file. 5. Log file size is now 61KB. The first 60KB of the file is filled with Nulls. I tried running arsignal with different parameters. I realize that restarting the Remedy NT service will reset its internal byte offset counter, but that is not practical in a production environment. How can the byte offset of a log file be reset? Thanks. ARS 6.3 Windows Server 2003 Stephen _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
