Re: Removing Assets from ITSM 6.0

[McKenzie, James J C-E LCMC HQISEC/L3]

**

Bob;

 

You should have forms AST:ComputerSystem and AST:NetworkConnectivity.  Delete your records from these forms.

 

James McKenzie

 

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From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bob Rowe
Sent: Thursday, September 21, 2006 3:38 AM
To: arslist@ARSLIST.ORG
Subject: Removing Assets from ITSM 6.0

** There comes a time, especially on development servers, when it would seem to be a good idea to delete asset records from the CMDB.

Records can be deleted from BMC:BMC_AssetBase, but filter OBJSTR:Instance_CheckDeleteOp prevents deletions from the asset data type forms such as BMC:BMC_ComputerSystems_ or BMC:BMC_NetworkConnectivity_ (note the underscore as the last character in the form name).

The filter can be disabled to allow records to be deleted from these forms, but what will the side-effects be if I do that? How far down the road will I get before ill befalls my system?

I am running ITSM 6.0 on AR Server 6.3 on WinXP and MSSQL 2000, which is running on a Win2k box.

Thanks in advance.

--
Bob Rowe, Remedy Action Request System Development and Administration
                 [EMAIL PROTECTED]
"The golden rule is to test everything in the light of reason and experience, no matter from where it comes."
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