Re: Removing Assets from ITSM 6.0

[Bob Rowe]

** Thanks! That did work. Sometimes I can't see the obvious.

Now, about bringing data in as an import or a csv file, is there a bug fix for the problem of importing dollar amounts into the currency fields, such as 'Estimated Price' or 'Unit Price'?

I'm working around it for the csv files, but attempting to bring the exported Computer System data stored in an arx file has problems with this.

Thanks to the list again!

On 9/21/06, McKenzie, James J C-E LCMC HQISEC/L3 <[EMAIL PROTECTED]> wrote:

**

Bob;

 

You should have forms AST:ComputerSystem and AST:NetworkConnectivity.  Delete your records from these forms.

 

James McKenzie

 

---

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Bob Rowe
Sent: Thursday, September 21, 2006 3:38 AM
To: arslist@ARSLIST.ORG
Subject: Removing Assets from ITSM 6.0

** There comes a time, especially on development servers, when it would seem to be a good idea to delete asset records from the CMDB.

Records can be deleted from BMC:BMC_AssetBase, but filter OBJSTR:Instance_CheckDeleteOp prevents deletions from the asset data type forms such as BMC:BMC_ComputerSystems_ or BMC:BMC_NetworkConnectivity_ (note the underscore as the last character in the form name).

The filter can be disabled to allow records to be deleted from these forms, but what will the side-effects be if I do that? How far down the road will I get before ill befalls my system?

I am running ITSM 6.0 on AR Server 6.3 on WinXP and MSSQL 2000, which is running on a Win2k box.

Thanks in advance.

--
Bob Rowe, Remedy Action Request System Development and Administration
                 [EMAIL PROTECTED]
"The golden rule is to test everything in the light of reason and experience, no matter from where it comes."

Mohandas K. Gandhi __20060125_______________________This posting was submitted with HTML in it___

__20060125_______________________This posting was submitted with HTML in it___

--
Bob Rowe, Remedy Action Request System Development and Administration
                 [EMAIL PROTECTED]
"The golden rule is to test everything in the light of reason and experience, no matter from where it comes."
Mohandas K. Gandhi __20060125_______________________This posting was submitted with HTML in it___