Agreed. It has seemed this way since the moment I installed 6.3.0 and subsequent patches. It has gotten worse (not better) since applying Mid-Tier 7.0 Patch 1. Nothing but issues.
They STILL haven't fixed the Modulo Operator issue. I can't believe that they released Mid-Tier 7.0.x with this GLARING KNOWN issue that was introduced in Mid-Tier 6.3 patch 17. Maybe the bug that they "fixed" in Patch 17 (SW00233593 Midtier loses precision during multiplication or division operation when both operands are integer), broke other calculations. They need to fix it or pull it and revert back to Mid-Tier 6.3 Patch 13. That patch represents the last time Flashboards kind of worked albeit with multiple workarounds. And the modulo operator rendered properly on the Mid-Tier in other workflow. Don't you think it weird that there have been at least 18 patches for 6.3 and not one of them specific to Flashboards? Although, tech support has provided a specific FB jar file to fix a history collection issue, there has been nothing generally available on the patch list. ...stepping down from my rant box... On the positive side, I am very happy that they are finally addressing at least the bug mentioned in the subject line. Michelle (The opinions expressed here are my own and not that of Mary Kay.) -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Thursday, September 21, 2006 9:55 AM To: [email protected] Subject: Re: Flashboard Bug SW00246348 (Range(double, double)) will be fixed in next 7.0 release Great. I am constantly looking into Flash problems. This product needs a LOT of improvement. I feel like it is a beta and we are the testers. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST contractor Sent: Monday, September 11, 2006 2:08 PM To: [email protected] Subject: Flashboard Bug SW00246348 (Range(double, double)) will be fixed in next 7.0 release Hi, Brian: Remember the issue we were dealing with a few months ago when displaying version 6.3 Flashboards on Mid-Tier 7.0. The error message we received in place of the Flashboard image was: "Range(double, double): require lower<=upper." As we both know there was a work-around we had to apply in the interim. I just received word from Remedy Tech support that this issue is suppose to be fixed in a future 7.0 release. My Environment: Mid-Tier 7.0 (Win 2003, IIS, Servlet Exec 5.0P06) ARS 6.3, patch 11 (Win 2003, Remote SQL Server 2000) Remedy User Tool 6.3, patch 16 (Win XP Pro) Remedy Admin Tool 6.3 special support patch (Win XP Pro) Thanks, Michelle ESM Mission: "To provide the most accurate, timely, and actionable information to our customers so that they can effectively support the Mary Kay IST environment". ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
