Hi,
Yes, it works with single quotes around the user names, thank you.
Unfortunately, the data does not look very nice if presented to the users,
so I will have to hide it and create an additional field.
Apparently, I can use Group Names in fields like this. They are, as
allways, converted to the corresponding Group ID followed by ; when stored
in the database.
Best Regards - Misi, RRR AB, http://www.rrr.se
> I also think it's looking for Group IDs, not names. That's a change
> Remedy
> made a version or two ago. Under normal circumstances it can do the
> translation, but there are still a few places where it doesn't.
>
> Rick
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT)
> Sent: Tuesday, September 26, 2006 6:38 AM
> To: [email protected]
> Subject: Re: Field ID 60000-60999
>
> Hi Misi,
>
> I believe you need single quotes around user names, and double quotes
> around
> group names.
>
> The help file from Remedy 6.3 shows the following:
> Defining access to requests at the group level
>
> Unlike Submitter and Assignee access, Assignee Group and dynamic
> group access can extend access control on a conditional basis by
> using explicit group and role membership.
>
> You can enable the Enable Multiple Assign Groups setting in the
> Server Information window to allow multiple user, group, and role
> names in the Assignee Group field and dynamic fields. To enter
> users Dan O'Connor and Mary Manager, group ID 12000, role ID
> -9000, and role Managers, use the following syntax:
>
> 'Dan O''Connor';'Mary Manager';12000;-9000;Managers
>
> Eric Cleereman
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] Behalf Of Misi Mladoniczky
> Sent: Tuesday, September 26, 2006 8:06 AM
> To: [email protected]
> Subject: Field ID 60000-60999
>
>
> Hi,
>
> I am trying to implement dynamic group fields with IDs 60000-60999.
>
> I have created my field, and can enter a Group or Group ID in the field,
> but
> when I enter a Login Name in the field, I get an error...
>
> "You cannot translate the group name in the Group List or Assignee Group
> field. : "Demo": Mottaget av (ARERR 1592)"
>
> Exerpt from BasicGuide-630 page 111:
> "Add workflow that inserts at least one explicit group name or ID, role
> name
> or ID, or user name into Field ID 60001 according to the business rules at
> your site. If your configuration settings in the Server Information window
> are enabled to allow multiple assignee groups, you can enter more than one
> explicit group, role, or user name into Field ID 60001. For sample syntax,
> see "Defining access to requests at the group level" on page 105."
>
> Does anyone have concerning this? It seems like a bug.
>
> I have only had time to test on the following platform:
> - ARUser630 patch 18
> - ARServer630 patch 17 (Windows, SQL Server)
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
>
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