Kevin, Based on the supplied information I can not tell if it is a bug or a human error. :)
A few question to try to short it out. Can you supply a sample data value for a row or three? Are you using group ID format or English string formats? Have you looked at what a CSV file, that was exported using the User Tool, looks like for the values your trying to import? You might have better luck with an ARX formatted file. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 10/2/06, Kevin Shaffer <[EMAIL PROTECTED]> wrote:
ARS 7.x Can you import assignee group from a csv. Everytime I do it, my assignee group always goes to Public, even though my csv file contains different values. Is this a bug or am I doing something wrong. Thanks Kevin
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