James, Use the Init Form functionality. If I am not mistaken, it was introduced yet undocumented in ARS 4.5.1. You should be able to find information on how to use it in any of the 5.0 or above ARS guides. Basically, this is a background form that can execute workflow when a user logs into the system.
Scott Parrish IT Prophets, LLC (770) 653-5203 http://www.itprophets.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of James Collins Sent: Friday, October 06, 2006 6:24 PM To: [email protected] Subject: Re: Last Login Yes I did think of that but they really do not want that, the first problem, they want to see it, and since that is an admin thing it is not all that clean. But I am surprised that does not come out of the box on the remedy user form. Might be a good suggestion. James Collins Supervisor Client Services,IT Service Desk Vnet 331-6070 DD 914-881-6070 Fax 914 331 7318 DD 914-881-7318 www.verizonbusiness.com Verizon Business - global capability.personal accountability This email is strictly confidential and intended only for use by the addressee unless otherwise indicated. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick cook Sent: Friday, October 06, 2006 6:21 PM To: [email protected] Subject: Re: Last Login How about using the Event logging or the User logs? That data is already tracked there. Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of James Collins Sent: Friday, October 06, 2006 3:11 PM To: [email protected] Subject: Last Login Hello all, Happy Friday. Next week I am going to have to set something up on the Remedy User Form that pushes back a last login timestamp to the user form. I am just wondering if any one has a best way to accomplish this, I am thinking of firing off of the start form. I have multiple users logging into multiple forms and not necessarily the same ones so I cannot work off of one common form. My management wants to know who logs in and who doesn't so any help would be helpful James Collins Supervisor Client Services,IT Service Desk Vnet 331-6070 DD 914-881-6070 Fax 914 331 7318 DD 914-881-7318 www.verizonbusiness.com Verizon Business - global capability.personal accountability This email is strictly confidential and intended only for use by the addressee unless otherwise indicated. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
