Re: Remedy Notification

[Frank Caruso]

** The notification will have a time in it. You could try and turn on filter logging during that time and then search for email address.

On 10/10/06, Roger Justice <[EMAIL PROTECTED]> wrote:

**

Export your filter and escalation workflow and search for the email address. 

 

 
-----Original Message-----
From: [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Tue, 10 Oct 2006 11:33 AM
Subject: Remedy Notification

**

Hi List,

server

ARS 5.1.2

SQL and Windows

 

 

A user receives a daily report coming from remedy notification and he doesn't want to receive the email any longer.  I checked every single notification (filter and escalation) coming out from the form where the report is generated.  I don't see his name or the notification anywhere.  The email says From [EMAIL PROTECTED]

Is there anywhere else I should check besides the filters and escalations associated to that form?  Any suggestion will be appreciated.

 

Thanks,

 

 

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--
Frank Caruso
Specific Integration, Inc.
Senior Remedy Engineer
www.specificintegration.com
703-376-1249 __20060125_______________________This posting was submitted with HTML in it___