Re: Remedy Notification

Tue, 10 Oct 2006 10:20:37 -0700

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The notification could be coming from another form. Start with just the forms you assume are driving the notification.
 
 
-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Tue, 10 Oct 2006 12:24 PM
Subject: Re: Remedy Notification

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Roger,
 
Is it all filters and esclations on the system that I need to export?

Roger Justice <[EMAIL PROTECTED]> wrote:
**
Export your filter and escalation workflow and search for the email address. 
 
 
-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Tue, 10 Oct 2006 11:33 AM
Subject: Remedy Notification

**
Hi List,
server
ARS 5.1.2
SQL and Windows
 
 
A user receives a daily report coming from remedy notification and he doesn't want to receive the email any longer.  I checked every single notification (filter and escalation) coming out from the form where the report is generated.  I don't see his name or the notification anywhere.  The email says From [EMAIL PROTECTED]
Is there anywhere else I should check besides the filters and escalations associated to that form?  Any suggestion will be appreciated.
 
Thanks,
 
 
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