Lisa:
As a rule, I never reuse any of the core fields, I just hide them. Too much trouble to work with them and BMC highly recommends against doing this. Please keep this in mind for any future work that you have to do.
James McKenzie
L-3 GSI
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From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kemes, Lisa
Sent: Wednesday, October 11, 2006 10:38 AM
To: [email protected]
Subject: Re: Merges Vs. Submit and Modify for Filters
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OK, here's what I have found.....
I have the exact same set up for another form and it works just fine (each form has it's own history form). The difference is, on my "problem" History form I am using a core field ("assigned to") as the serial number field. I do this alot with core fields that I would normally not use, I just rename them to another field name.
For some reason, this core field acts differently than a normal character field. (why, I'm not sure) But as soon as I put a default value into the Serial Number field (a.k.a the "assigned to" field) and created another character field to put the serial number in, voila...it worked.
We are working with ARS 6.3 and it's a completely home grown system that we've created, so a lot of the core fields are just extra fields that we never use (i.e. - "Assigned To" and "Short Description")
Ugh, now I have some work to do, to fix my boo boo......
Lisa
