ARS System 6.3 Help Desk 6.0 I create a join form, between HPD:HelpDesk and CHg:Task So i need to take some fields from CHG:Task to include in a Report. well after that I created a AR system report in ReportSelection Form and Report Creator
Well my point, My report is OK, when it has one task. but when it has more than one task it shows me as much as Incidents as Task exists. and I need to put all the task (and description in one) I mean, for instance with an Incident with more than one task. ... this means other information --------------------------------- Case ID: 00000012 ... ... Task 0000002 --------------------------------- --------------------------------- Case ID: 00000012 ... ... Task 0000003 --------------------------------- and so on if there is more task All i want to view is something like this; ------------------------------ Case ID: 000000012 ... ... Task 0000002 Task 0000003 ------------------------------ what can I do? Do I need a qualification to avoid this behavior ? Thanks a lot Regards _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
