If you are using an ar system report, group on the incide fields.

Axton Grams

On 10/11/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
ARS System 6.3
Help Desk 6.0

I create a join form, between HPD:HelpDesk and CHg:Task
So i need to take some fields from CHG:Task  to include in a Report.
well  after that I created a AR system report in ReportSelection Form
and Report Creator

Well my point, My  report is OK, when it has one task.
but when it has more than one task it shows me as much as Incidents as
Task exists.
and I need to put all the task (and description in one)

I mean, for instance with an Incident with more than one task.

... this means other information

---------------------------------
Case ID: 00000012
...
...
Task 0000002
---------------------------------

---------------------------------
Case ID: 00000012
...
...
Task 0000003
---------------------------------

and so on if there is more task

All i want to view is something like this;

------------------------------
Case ID: 000000012
...
...
Task 0000002
Task 0000003
------------------------------

what can I do?
Do I need a qualification to avoid this behavior ?
Thanks a lot
Regards

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