If I remember correctly the perl script was supposed to be called from
a batch (cron or a windows equivalent like at) You can schedule it at
non-peak times such as every day 4 am.  Be sure not to let it clash
with any scheduled downtime of your remedy server for backup or other
purposes.

Kind regards,
Michiel.

On 10/17/06, Blodgett, Jamie <[EMAIL PROTECTED]> wrote:
**

As suspected, Remedy states that the cache process works as designed.  They
did provide the 'unsupported' Perl script.  I'm going to have our server
team run through the process this weekend to see if we can get it working.
However, my question is this, now that I have the Perl script, how do I have
it run everytime I need to flush the cache?  I can have the server support
run it for me this once, but I'm thinking maybe it needs to be scheduled?
Sorry, I'm clueless about the scripting side.  This will be a great learning
experience.

Thanks everyone!
Jamie

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