Are your LDAP servers entered in your config file? I have setup my ID in Remedy not to use AD just in case the connection got broken I get back into the system to fix things. DO you have your Demo account still working?
Dan Caissie Remedy Administrator / Developer United Natural Foods, Inc -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, October 25, 2006 3:49 PM To: [email protected] Subject: Re: Copying production database to development Is LDAP enabled? That could be a potential problem if you had it enabled on the old system but it is not configured on the new system. If all else fails, you can create a new Administrator account from the command line using arcache and see if that one works. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of harrylee Sent: Wednesday, October 25, 2006 2:36 PM To: [email protected] Subject: Re: Copying production database to development Hey Dan, That tip sort of worked. Now my AR server can see the database but I'm unable to log in. No passwords I use work. Dan Caissie wrote: > > What I did that might be a bit over the top is basically copy over the > config file and I just changed the server info. But I think this > change will do the trick for you. Someone from the list sent me this > just last week. > > > > ________________________________ > > From: Action Request System discussion list(ARSList) on behalf of > harrylee > Sent: Tue 10/24/2006 7:49 PM > To: [email protected] > Subject: Re: Copying production database to development > > > > The error that I get when I launch Remedy Admin or User is RPC Program > not registered. I'll have to copy the database over again to get the > exact message though. > > Also, under the Services, Remedy System doesn't start. It keeps > trying to start but can't. > > Not sure if the 2 are related. > > Thanks > > > > Dan Caissie wrote: >> >> What error messages are showing, I just had this problem. >> >> Dan Caissie >> Remedy/LANDesk Administrator / Developer >> United Natural Foods, Inc >> >> >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of harrylee >> Sent: Tuesday, October 24, 2006 1:01 PM >> To: [email protected] >> Subject: Copying production database to development >> >> Hello, >> >> I'm sort of new to all this so please bear with me. >> >> We just went live with Remedy 7, Incident, Change(part of it) and >> SLM. However, we had issues with people data imports. Now I have a >> development database that is out of date (the people data is >> filled with test data). >> I would like to copy my production database to the development one and >> work >> from there. >> >> However, when I backup my prod database and restore it on dev, the >> Development Arserver can't talk to the dev DBserver. The Remedy >> service can't even start up. I gave the dev database the right >> permissions by adding the user ARAdmin, >> etc. >> I even tried some SQL query analyzer command to give ownership to >> ARAdmin >> but all fails. >> Is there something more I have to do? >> >> btw, ARserver 7.0 patch 2, SQL 2000 and on separate servers. >> >> Thanks >> -- >> View this message in context: >> http://www.nabble.com/Copying-production-database-to-development-tf25 >> 027 >> 36.html#a6977143 >> Sent from the ARS (Action Request System) mailing list archive at >> Nabble.com. >> >> _____________________________________________________________________ >> ___ >> _______ >> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >> <http://www.wwrug.org/> >> >> _____________________________________________________________________ >> __________ >> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >> <http://www.wwrug.org/> >> >> > > -- > View this message in context: > http://www.nabble.com/Copying-production-database-to-development-tf250 > 2736.html#a6983800 > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ______________________________________________________________________ > _________ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > <http://www.wwrug.org/> > > > > ______________________________________________________________________ > _________ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > -- View this message in context: http://www.nabble.com/Copying-production-database-to-development-tf25027 36.html#a6998715 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org The information in this e-mail, and any files transmitted with it, is intended for the exclusive use of the recipient(s) to which it is addressed and may contain confidential, proprietary or privileged information. 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