Hi,
LDAP was configured for both dev and prod the same. LDAP was in the cfg
file.
However, I turned it off too and it still doesn't work. I tried the IP
address of the server also and no good.
ARERR [623] Authentication failed
user: Demo, server: remedydevapp
Cannot login to remedydevapp as a preference server.
user: Demo, server: remedydevapp
Unable to successfully log in to any server.
Demo doesn't work either.
Would this version (Remedy 7.0) be different in how it handles this?
I wouldn't think so... but perhaps?
Thanks again!
Harry
Dan Caissie wrote:
>
> Are your LDAP servers entered in your config file?
> I have setup my ID in Remedy not to use AD just in case the connection
> got broken I get back into the system to fix things.
> DO you have your Demo account still working?
>
> Dan Caissie
> Remedy Administrator / Developer
> United Natural Foods, Inc
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn
> Sent: Wednesday, October 25, 2006 3:49 PM
> To: [email protected]
> Subject: Re: Copying production database to development
>
> Is LDAP enabled? That could be a potential problem if you had it
> enabled on the old system but it is not configured on the new system.
>
> If all else fails, you can create a new Administrator account from the
> command line using arcache and see if that one works.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of harrylee
> Sent: Wednesday, October 25, 2006 2:36 PM
> To: [email protected]
> Subject: Re: Copying production database to development
>
>
> Hey Dan,
>
> That tip sort of worked.
> Now my AR server can see the database but I'm unable to log in. No
> passwords I use work.
>
>
>
>
> Dan Caissie wrote:
>>
>> What I did that might be a bit over the top is basically copy over the
>
>> config file and I just changed the server info. But I think this
>> change will do the trick for you. Someone from the list sent me this
>> just last week.
>>
>>
>>
>> ________________________________
>>
>> From: Action Request System discussion list(ARSList) on behalf of
>> harrylee
>> Sent: Tue 10/24/2006 7:49 PM
>> To: [email protected]
>> Subject: Re: Copying production database to development
>>
>>
>>
>> The error that I get when I launch Remedy Admin or User is RPC Program
>
>> not registered. I'll have to copy the database over again to get the
>> exact message though.
>>
>> Also, under the Services, Remedy System doesn't start. It keeps
>> trying to start but can't.
>>
>> Not sure if the 2 are related.
>>
>> Thanks
>>
>>
>>
>> Dan Caissie wrote:
>>>
>>> What error messages are showing, I just had this problem.
>>>
>>> Dan Caissie
>>> Remedy/LANDesk Administrator / Developer
>>> United Natural Foods, Inc
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList)
>>> [mailto:[EMAIL PROTECTED] On Behalf Of harrylee
>>> Sent: Tuesday, October 24, 2006 1:01 PM
>>> To: [email protected]
>>> Subject: Copying production database to development
>>>
>>> Hello,
>>>
>>> I'm sort of new to all this so please bear with me.
>>>
>>> We just went live with Remedy 7, Incident, Change(part of it) and
>>> SLM. However, we had issues with people data imports. Now I have a
>>> development database that is out of date (the people data is
>>> filled with test data).
>>> I would like to copy my production database to the development one
> and
>>> work
>>> from there.
>>>
>>> However, when I backup my prod database and restore it on dev, the
>>> Development Arserver can't talk to the dev DBserver. The Remedy
>>> service can't even start up. I gave the dev database the right
>>> permissions by adding the user ARAdmin,
>>> etc.
>>> I even tried some SQL query analyzer command to give ownership to
>>> ARAdmin
>>> but all fails.
>>> Is there something more I have to do?
>>>
>>> btw, ARserver 7.0 patch 2, SQL 2000 and on separate servers.
>>>
>>> Thanks
>>> --
>>> View this message in context:
>>> http://www.nabble.com/Copying-production-database-to-development-tf25
>>> 027
>>> 36.html#a6977143
>>> Sent from the ARS (Action Request System) mailing list archive at
>>> Nabble.com.
>>>
>>> _____________________________________________________________________
>>> ___
>>> _______
>>> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
>>> <http://www.wwrug.org/>
>>>
>>> _____________________________________________________________________
>>> __________
>>> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
>>> <http://www.wwrug.org/>
>>>
>>>
>>
>> --
>> View this message in context:
>> http://www.nabble.com/Copying-production-database-to-development-tf250
>> 2736.html#a6983800
>> Sent from the ARS (Action Request System) mailing list archive at
>> Nabble.com.
>>
>> ______________________________________________________________________
>> _________
>> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
>> <http://www.wwrug.org/>
>>
>>
>>
>> ______________________________________________________________________
>> _________
>> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
>>
>>
>
> --
> View this message in context:
> http://www.nabble.com/Copying-production-database-to-development-tf25027
> 36.html#a6998715
> Sent from the ARS (Action Request System) mailing list archive at
> Nabble.com.
>
> ________________________________________________________________________
> _______
> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
>
> The information in this e-mail, and any files transmitted with it, is
> intended for the exclusive use of the recipient(s) to which it is
> addressed and may contain confidential, proprietary or privileged
> information. If you are not an intended recipient, you have received
> this transmission in error and any use, review, dissemination,
> distribution, printing or copying of this information is strictly
> prohibited. If you have received this e-mail in error, please notify
> the sender immediately of the erroneous transmission by reply e-mail,
> immediately delete this e-mail and all electronic copies of it from your
> system and destroy any hard copies of it that you may have made. Thank
> you.
>
> ________________________________________________________________________
> _______
> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
>
>
--
View this message in context:
http://www.nabble.com/Copying-production-database-to-development-tf2502736.html#a7000474
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
