From the Application Adminstration console, I am selecting Foundation,
Advanced Options, Approval Process Configuration from the Custom
Configuration tab. I select CHG:Infrastructure Change from the Form Name
menu.
My question is what are the values under the Process Name, more specifically
what is the difference between Change Level - Review and Change Level IA -
Review and Change Level CI - Review. I can't find any references to this in
Remedy's documentation. In addition what role in the approval process does
the Default Process Name field have.
Thanks
Kevin
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