I agree with what you are saying but more specifically what is the
difference between Change Level - Review and Change Level IA -Review and
Change Level CI - Review.
What is the difference between the Default Approval Phase field and the
Process Name field?
From: Axton <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: [email protected]
Subject: Re: Approval Mappings 7.x
Date: Thu, 26 Oct 2006 12:00:52 -0400
I believe that these are used for the multiple approval processes that
a change can go through. If I remember correctly, there are 4 points
in the lifecycle of a change that an approval is possible.
Pages 37/38 of the change users guide covers the various approvals:
- review approval
- business approval
- implementation approval
- close down approval
On 10/26/06, Kevin Shaffer <[EMAIL PROTECTED]> wrote:
From the Application Adminstration console, I am selecting Foundation,
Advanced Options, Approval Process Configuration from the Custom
Configuration tab. I select CHG:Infrastructure Change from the Form Name
menu.
My question is what are the values under the Process Name, more
specifically
what is the difference between Change Level - Review and Change Level IA -
Review and Change Level CI - Review. I can't find any references to this
in
Remedy's documentation. In addition what role in the approval process
does
the Default Process Name field have.
Thanks
Kevin
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