Everyone, I went to a BMC Executive Briefing a couple weeks ago which also included presentations by Doug Mueller on CMDB 2.0 and ITSM 7 and they stressed that their CMDB was not 'ITIL certified' but rather 'ITIL aligned' and that apparently no product could get 'ITIL certified' as that kind of certification does not exist.
I found this in the OGC's FAQs - http://www.itil.co.uk/faqs.htm#97 "9.7 I have heard terms such as ITIL compliant used. Can tools and processes be ITIL certified, and does OGC itself provide assessment services? Organisations claiming to be 'ITIL compliant' are quite common. Many have used the PinkElephant 'Pink Verify' service. This 'Pink Verify' service belongs to PinkElephant; it has nothing to do with OGC, and is not endorsed or approved by OGC. OGC is the owner of ITIL, and does not at this time offer any test or certificate of ITIL compliance, conformance, alignment or compatibility. However, ITIL is aligned with BS15000 and there is a BS15000 certification scheme to which interested parties are referred." Rgds, Chris Rom Schlumberger _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
