For Active Links try running it in a Set Fields action (Where the value starts with $PROCESS$ )
You are specifying the Field ID without the $ ? i.e. PERFORM-ACTION-ADD-ATTACHMENT 536870913 Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of L G Robinson Sent: Wednesday, November 01, 2006 10:04 AM To: [email protected] Subject: Problem with PERFORM-ACTION-ADD-ATTACHMENT process Hi Folks, I am having a problem with the PERFORM-ACTION-ADD-ATTACHMENT process. The short description of the problem is that it seems to only work for users who are a member of the Administrator group. I have read the documentation and there does not appear to be any restriction on who can run it. I am attempting to call it from an active link. A return code of 2 is returned, and the "Get File" dialog does not even appear. I can think of two reasons why it might behave this way: - Administrator group membership is required. - Some permissions problem. I have checked the permissions on the active link, the attachment pool and the attachment in the pool. They all include groups that the user is a member of. I have also checked the "allow any user to submit" checkbox. Still no joy. I submitted this question to BMC support yesterday, but I have received no response thus far. I also attempted to search the BMC KB for issues with attachment processing, but the interface crashed with Java errors on the two platforms and two browsers that I tried. So, does anyone have any suggestion on other things to check? Thanks. Larry Larry Robinson [EMAIL PROTECTED] Information Technology Division NC State University 919-515-5432 Voice Raleigh, NC 27695-7109 919-513-1893 FAX _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
