UNCLASSIFIED I expected it to be a system setting on my box - I'll try one of my workmates - thanks for the responses folks!
Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Don McClure Sent: Wednesday, November 01, 2006 5:30 PM To: [email protected] Subject: Re: Remedy and Marimba Heritage Customers Knowledge Base (U) Sandra, The site is working properly for me as well (Just noticed James McKenzie's note--and I have tried it with both IE 7.0 and FireFox 2.0. Site is working with both. Don McClure >>> "Hennigan, Sandra H CTR OSD-CIO" <[EMAIL PROTECTED]> 01-Nov-06 4:07 PM >>> UNCLASSIFIED When I click the link, I am prompted for login. I login (successfully?) and receive "You are about to be redirected to a connection . . . click Yes or No. I click Yes to continue. URL resolves to http://support.bmc.com/arsys/apps/remcspenu.bmc.com/SSP/BMC%3ASSP%3AAdva ncedSearchPage/AutonomySrchMain/?cacheid=25e396a9 Bottom left of frame: Waiting to load userdata.js And there it sits I am using Internet Explorer 6.0.2900 SP2 Pop-ups are not blocked - I even set my IE to block pop-ups then added the URL as "allow" Remedy Support's answer was that the site was working - and I expect it is - and I expect I have a setting that needs to be modified but not sure which one. Ideas????? Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
