Sandra:
I would hate to say this, but it works for me and I'm behind at least one firewall and a web cache per Army guidance.
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hennigan, Sandra H CTR OSD-CIO
Sent: Wednesday, November 01, 2006 3:07 PM
To: [email protected]
Subject: Remedy and Marimba Heritage Customers Knowledge Base (U)
**
UNCLASSIFIED
When I click the link, I am prompted for login. I login (successfully?) and receive "You are about to be redirected to a connection . . . click Yes or No. I click Yes to continue. URL resolves to http://support.bmc.com/arsys/apps/remcspenu.bmc.com/SSP/BMC%3ASSP%3AAdvancedSearchPage/AutonomySrchMain/?cacheid=25e396a9
Bottom left of frame: Waiting to load userdata.js
And there it sits
I am using Internet Explorer 6.0.2900 SP2
Pop-ups are not blocked - I even set my IE to block pop-ups then added the URL as "allow"
Remedy Support's answer was that the site was working - and I expect it is - and I expect I have a setting that needs to be modified but not sure which one.
Ideas?????
Sandra Hennigan
OSD Remedy Administrator
Office # 703-602-2525 x251
CACI - Ever Vigilant(tm)
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