Bruce:
The only method that I know of to release licenses through the web for 5.1.2 is to be on top of the situation and to release the unused license through the admin tool.
However, you can upgrade just the web server portion to 6.3 and have it work with your 5.1.2 server if you are on the appropriate patch level. I would HIGHLY suggest this as the server will be the one enforcing license requirements and not the Mid-Tier server. Also, as an added benefit you will be free of the Java client applet on your user systems and performance appears to be better (no more launching applications...)
James McKenzie
L-3 GSI
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Bruce Scott
Sent: Tuesday, November 14, 2006 1:08 PM
To: [email protected]
Subject: Releasing MidTier User Floating Licenses on Exit
I've looked through the archives and noted a couple of good pieces of information, however there doesn't seem to have been any resolution to the question on how to release licenses used by midtier users when they leave the application before the minimum timeout.
I am currently in an environment using AR Server 5.1.2 p 1319 and MidTier 5
.1.2 patch 1313 and we are running into issues with users opening a webview from a notification link, making their update, then closing the link, but the license will not release. Even when the same user then logs in via the WUT, and then closes out properly (or even by an complete webview with a logout button), the license stays in Write status for the remainder of the hour we have set.
From previous articles, I have seen that while the process PERFORM-ACTION- EXIT-APP seems to release the license when using the WUT, it does not from the web, and the process _javascript_: window.>
(); may only work in 6.3 (or it may not work at all, the message wasn't too clear to me).
We are about 2-3 months away from being able to upgrade, and in the interim we are trying to determine if we can push off the need to purchase additional Floating licenses through workflow (as it would only seem logical to do).
Any suggestions would be greatly appreciated.
Thanks,
Bruce Scott
Application Developer-Remedy
Store Support Group, PetSmart, Inc.
o: 623.587.2340
e: [EMAIL PROTECTED]
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