You will want to download the white paper on what BMC recommends for server configurations titled "Sizing and Capacity Planning for ITSM and CMDB." It is from their new benchmarking group - they presented a server sizing session at UserWorld that convinced me to split the database to a third server. As I recall, BMC Remedy has contended that the mid-tier needs a dedicated hardware resource since 5.x, and each newer release has needed even more horses to pull it than the last.
I would consider an 8 processor 8 gb RAM HP server to be powerful enough - I personally would prefer 4 processors and 12gb or more of RAM if it was me. I only have dual Opteron processors in the DL385s (Win2K3 treats them as four processors) so you must be looking at bigger boxes. Is your database going to be on the same box or remote? If it is remote then you could conceivably run ARS and mid-tier (and the apps, and flashboards, etc., plus RKM and Crystal... The list goes on) on a single, _very_ strong machine like you have described, only I would want more RAM. As Rick pointed out, you might have some security issues with having it all on the same box, but if the db is elsewhere then they are not quite as serious. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Simmons, Theodore J. Sent: Thursday, November 16, 2006 9:49 AM To: [email protected] Subject: Re: Mid Tier and Resource on Same Server So is it recommended keeping the two separate MID Tier and Resource? On another note, I did confirm that the configurations originally posted were a typo. Would a 8 processor 8 GB RAM HP Server be good for both? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Thursday, November 16, 2006 10:43 AM To: [email protected] Subject: Re: Mid Tier and Resource on Same Server No kidding - I've got 10gb RAM and dual opterons under both SQL Server 2005 and the AR server 7.0.01 (separate servers now, but originally shared during our early testing) and I am ordering another box equally strong for mid-tier because the 6gb RAM dual Xeon machine I have mid-tier on right now is inadequate to the task. This is definitely hogzilla software when it comes to hardware resources. And yes, these are all HP DL385s but storage is local or attached SCSI, not SAN. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Meyer, Jennifer Sent: Thursday, November 16, 2006 9:02 AM To: [email protected] Subject: Re: Mid Tier and Resource on Same Server That was my first reaction as well. I'm glad Rick spoke up first. 7.x is a memory hog. Go to 8GB of RAM to be on the safe side. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, November 16, 2006 9:55 AM To: [email protected] Subject: Re: Mid Tier and Resource on Same Server ** Oh, Ted, don't even think about running that combo on anything less than 4 GB of RAM, and for your usage, I would think even that to be probably on the low end of acceptable. Who would build an 8x server with just 1 GB RAM? That makes no sense at all. It isn't adequate for any of the tasks, much less all of them. Rick On 11/16/06, Simmons, Theodore J. <[EMAIL PROTECTED]> wrote: Listers- Would it be advisable to put Miditer 7.x,ARS 7.x running the ITSM 7.x applications on the same server with the below configuration? The alternative would be to use one of the below configurations for Resource only and then use MID Tier on a shared IIS server. Expected 120 users of ITSM and using the Mid Tier as a Requestor to the greater corporate environment of 5000 users. The server would be a standalone box dedicated only to Remedy. Any and all opinions welcome. Windows 2003 IIS #1 HP Proliant SAN Attached Server 8- WAY OPTERON 254 2.8 GHZ 1 GB RAM GIGABIT Ethernet Or #2 HP Proliant SAN Attached Server 4-way OPTERON 254 2.8 GHZ 4 GB RAM GIGABIT Ethernet __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
