The mid Tier users would mostly be requestors submitting their own incidents; this would be for a group of about 5000, althought there is a charge to limit the client ONLY to the Service desk.
There are about 135 remedy client users producing 40 tickets or so an hour producing approx 6400 tickets/month, and 1000 change/tasks a month There are 2 integrations running on escalations/view forms. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Sundberg Sent: Thursday, November 16, 2006 12:07 PM To: [email protected] Subject: Re: Mid Tier and Resource on Same Server Just wondering - could you give us some usage statistics like: - how many web users (Mid-Tier) / hour you have (how many tickets/ modifications) - how many Remedy client users / hour you have (hom many tickets/ modifications) - how many integrations you have The reason is - that it sounds like you have some experience in your system to drive your requirements - it would be nice to get a feel for your user size. Thanks, -John John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax [EMAIL PROTECTED] On Nov 16, 2006, at 9:43 AM, strauss wrote: No kidding - I've got 10gb RAM and dual opterons under both SQL Server 2005 and the AR server 7.0.01 (separate servers now, but originally shared during our early testing) and I am ordering another box equally strong for mid-tier because the 6gb RAM dual Xeon machine I have mid-tier on right now is inadequate to the task. This is definitely hogzilla software when it comes to hardware resources. And yes, these are all HP DL385s but storage is local or attached SCSI, not SAN. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Meyer, Jennifer Sent: Thursday, November 16, 2006 9:02 AM To: [email protected] Subject: Re: Mid Tier and Resource on Same Server That was my first reaction as well. I'm glad Rick spoke up first. 7.x is a memory hog. Go to 8GB of RAM to be on the safe side. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, November 16, 2006 9:55 AM To: [email protected] Subject: Re: Mid Tier and Resource on Same Server ** Oh, Ted, don't even think about running that combo on anything less than 4 GB of RAM, and for your usage, I would think even that to be probably on the low end of acceptable. Who would build an 8x server with just 1 GB RAM? That makes no sense at all. It isn't adequate for any of the tasks, much less all of them. Rick On 11/16/06, Simmons, Theodore J. <[EMAIL PROTECTED]> wrote: Listers- Would it be advisable to put Miditer 7.x,ARS 7.x running the ITSM 7.x applications on the same server with the below configuration? The alternative would be to use one of the below configurations for Resource only and then use MID Tier on a shared IIS server. Expected 120 users of ITSM and using the Mid Tier as a Requestor to the greater corporate environment of 5000 users. The server would be a standalone box dedicated only to Remedy. Any and all opinions welcome. Windows 2003 IIS #1 HP Proliant SAN Attached Server 8- WAY OPTERON 254 2.8 GHZ 1 GB RAM GIGABIT Ethernet Or #2 HP Proliant SAN Attached Server 4-way OPTERON 254 2.8 GHZ 4 GB RAM GIGABIT Ethernet __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
