Hello, Listers, Overview:I have imported a number of test records into AST:ComputerSystem; however, when I perform an unqualified search on the form, no records are retrieved.
Details:If I create new records from AST:ComputerSystem, those records are retrieved, but not my imported records. I have run logging on both the submit and the query. AST:ComputerSystem is an inner join of BMC:BMC_ComputerSystem on itself. BMC:BMC_ComputerSystem is an inner join of BMC:BMC_ComputerSystem_ with BMC:BMC_AssetBase. So in order to import records to AST:ComputerSystem, I imported records to both BMC:BMC_ComputerSystem_ and BMC:BMC_AssetBase with matching Instance IDs. I can see the records exist in AST:ComputerSystem using a SQL select statement, but they don't appear in the Remedy query. (select InstanceID from AST_ComputerSystem) Environment: ARS 6.3, ITSM 6.0, Solaris 10, Oracle 9i Does anyone have an idea what I'm doing wrong? Jennifer Meyer Remedy Support Engineer Strategic Technologies Inc. [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
