I did experience an issue with the last company I worked for where the User tool would simply crash for this one user when the person was using the Remedy 6.3 client and was opening the Object List. To correct it I deleted the record for the user in AR System User Preference and reset his password. I doubt the password reset fixed the issue but I think something was corrupt with his user preference record.
Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Wednesday, November 22, 2006 1:06 PM To: [email protected] Subject: No Object List? ** Out of about 1000 users, just recently, we've had 2 people complain that they are not able to pull up or see the object list in the Remedy Client. They started with version 6.0, we upgraded to 6.3 and then even 7.0, still no luck. This is definitely a client (desktop) issue, but we cannot figure out what could be the cause of this. They are both working on Windows XP Professional PC's with SP2. Anyone else see this before? Thanks in advance! Lisa __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
