Make sure they have full rights to the directory (and sub directories) where the User Tool cache files are placed Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Wednesday, November 22, 2006 12:06 PM To: [email protected] Subject: No Object List? ** Out of about 1000 users, just recently, we've had 2 people complain that they are not able to pull up or see the object list in the Remedy Client. They started with version 6.0, we upgraded to 6.3 and then even 7.0, still no luck. This is definitely a client (desktop) issue, but we cannot figure out what could be the cause of this. They are both working on Windows XP Professional PC's with SP2. Anyone else see this before? Thanks in advance! Lisa _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
