Hi Gordon,

  There is no plan on a migration path that I know of. Basically the 
old ITSM ends at 6.3, and the new begins at 7.x. 7.0 was created by 
Viadyn? and is totally revamped, new forms, new field IDs, everything 
is new except concepts. So don't expect anything that will cleanly 
migrate.

  I'm on a 7.x project since April and contracted until next April. 
ITSM 7.0 and CMDB 2.0 are monsters, huge projects. No more days of 
rapid results installs. Also when ITSM patches it patches 
applications, overwriting forms, and workflow. So if you customize 
anything OOTB your at risk. 

  We are building everything as addons and plugins and trying not to 
touch anything OOTB, which is the mandate of the CIO so they can stay 
upgradable and supported. So basically if you got <6.x customers that 
want to go to 7.0, its a new, seperated project.

Good luck

Ken LaPierre


----- Original Message -----
From: "Frank, Gordon M Mr NISO/Lockheed Martin" 
<[EMAIL PROTECTED]>
Date: Monday, November 27, 2006 12:00 pm
Subject: ITSM 7.0 Migration Path (UNCLASSIFIED)
To: [email protected]

> Classification:  UNCLASSIFIED 
> Caveats: NONE
> 
> Has anybody seen an ITSM 7.0 Migration Path published yet? 
> 
> 
> 
> I haven't been watching closely and maybe something came out. Is it
> disguised under some other name?
> 
> 
> 
> Thanks
> 
> Gordon Frank
> 
> Lockheed Martin
> 
> 
> Classification:  UNCLASSIFIED 
> Caveats: NONE
> __20060125_______________________This posting was submitted with 
> HTML in
> it___
> 
> 
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