Hi David, Thanks for the clarification of how you believe BMC refers to the version. Part of what led to my confusion over how the version numbering should be used is how BMC is using the them. As an example, the version of Migrator I am currently using shows:
BMC Remedy Migrator Version 7.00.01 Sep 25 2006 19:00:16 Note, the Release was less than 10, yet it is indicated as .00. From what you said, since zero is less than ten, it seems it should simply be .0. The versions listed within BMC Remedy Administrator, BMC Remedy Alert, BMC Remedy Import, and BMC Remedy User, all seem to fit this, as they show as 7.0.01. I see the same thing within the server properties pages on a couple of the servers I administer. One shows as 5.01.01 and another as 6.03.00. It seems these should be 5.1.01 and 6.3.00. When I look at BMC's product download page, I see the following recent versions available: 7.0.00 7.0.01 7.0.02 This makes it seems as if 7.0.02 is a separate maintenance release than 7.0.01, and not a patch for it. And when I look at the patch section of the FTP site, I see the following versions: 5.0.1 5.1.2 6.0 6.0.1 6.3 7.0 This makes it difficult to ascertain if a given directory contains a patch for my version, or a different version. For instance, would a 6.0 patch work for 6.0.1, or vice versa?, or would it even be needed in that circumstance? Also, following how you said the versioning should work, shouldn't these be listed as follows? 5.0.01 5.1.02 6.0.00 6.0.01 6.3.00 7.0.00 Would it be possible to clarify this for those people at BMC who also seem confused by this? I believe if BMC themselves referred to the product versions consistently, then there would be a better likelihood their customers may do the same. Eric Cleereman -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Easter, David Sent: Monday, December 18, 2006 11:55 AM To: [email protected] Subject: AR System version numbers ** Hi All, I've noticed a distinct difference in the way some folks on the list refer to the version number of AR System versus the way BMC refers to the versions. I thought it best to quickly post how BMC refers to versioning around AR System to avoid confusion. Format: VV.RR.MMM Patch PPP V=Version R=Release M=Maintenance Release P=Patch An example would be 3.2.02 Patch 003. Typically, if the digit for V, R or M is less than 10, the first '0' (zero) is not used (in other words, you would not see 03.02.002). Thus, the current release of AR System is 7.0.01. When the first patch for AR System 7.0.01 becomes generally available, it will be known as AR System 7.0.01 Patch 001. Hope this helps folks better understand responses that include version or patch information. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
