I've been fighting the CMDB for weeks now. The latest problem has just frustrated me into not being able to think clearly.
Platform: Win 2k3 Server, ARS 7.0.00 ITSM 6, CMDB 1.1 The customer wanted several fields added to all asset forms. Added these through the class manager, all went well. In addition, the customer wanted 2 additional fields on all system forms (computer system, database system, etc.), added these through the class manager. When I went to the asset forms to add these fields and make them visible for data input, I discovered that the CMDB class manager had updated two of the previously created fields on asset base with the name/label of the fields that I attempted to add to the system class. What I need to do now, is return the fields added to the asset base class to what they were prior to this and someone add the 2 new fields to the system class. Has anyone run into a similar situation? Does anyone know how to fix this without "restoring a prior database backup". The "backup the database prior to any change to the CMDB class manager" will not be a long-term viable option as you can not always block production data for any length of time and will lose data updates when restoring to a previous point. Wouldn't be bad if the CMDB updates were quick, but I've seen them take from 10 minutes to 7 hours to complete. Thanks, Roy Roy Ashcraft Systems Analyst SAIC [EMAIL PROTECTED] (402) 293-5218 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
