Happy Holidays, Listers! The following URL will take me directly (after stopping for login, which is fine) to a HelpDesk search window.
http://<servername>/mid-tier/forms/<server>/HPD%3AHelpDesk/Support/ What do I need to add to it to take me directly to a specific ticket #, for example HD123456? Or is it not that simple? Jenni Wacholz 480-445-2517 Remedy Administrator Coventry Health Care Email Confidentiality Notice: The information contained in this transmission is confidential, proprietary or privileged and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). The message is intended for the sole use of the individual or entity to whom it is addressed. If you are not the intended recipient, you are notified that any use, distribution or copying of the message is strictly prohibited and may subject you to criminal or civil penalties. If you received this transmission in error, please contact the sender immediately by replying to this email and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
